Support
Most problems come down to the network. Your Apple TV and your speakers need to be on the same home network.
Resonance can't find my speakers
- Check that your speakers play music in the BluOS app.
- Check that your Apple TV is on the same home network as your speakers, in Settings > Network.
- If you have a guest network, make sure the Apple TV isn't on it.
- Leave Resonance open. It keeps looking and shows the music as soon as it finds your speakers.
It shows the wrong room
Click the remote while a song is showing. The list "Choose what to show" opens. Pick the room you want, and Resonance remembers it.
A cover or a song name is missing
Resonance shows what your speakers report. Some radio stations and apps send no cover or only part of the song's details. If the BluOS app shows the same thing, the music service is the cause.
Details for a bug report
Open Settings on your Apple TV, then Apps > Resonance. It shows the app version and the latest details about your speaker. Include them when you write to us.
Common questions
Will it work with my speakers?
Yes, if they have BluOS built in. Bluesound, NAD, PSB, DALI, Monitor Audio, Cyrus, Roksan and Peachtree all make BluOS products. An easy test: if your speakers show up in the BluOS app, they work with Resonance.
Which Apple TV do I need?
An Apple TV with tvOS 26 or later.
It can't find my speakers.
Make sure your Apple TV and your speakers are on the same home network. Resonance keeps looking and shows the music as soon as it finds them.
Can I control the music with it?
No. Resonance only shows what's playing. Use the app you started the music from.
I have more than one TV.
Each Apple TV can show a different room.
Will it burn in my OLED TV?
No. Everything on the screen moves a tiny bit over time, so nothing stays in one place for long. When the music stops, your Apple TV's own screen saver and sleep settings take over.
How do I reach you?
Write to support@resonance-app.co. We read every message.
Contact
Write to support@resonance-app.co. Tell us your Apple TV model, the app version from Settings, and what you see on the screen.